State Voices is a national network – built from the states up – that helps grassroots organizations win civic engagement victories and build long-term political power. Since 2008, we’ve been employing the principles of collective impact, building the capacity of partners with data analysis and shared resources, and strengthening our democracy by amplifying the voices of marginalized communities.
State Voices sustains a dynamic ecosystem of 23 state tables and organizations in every state, comprising over 1,200 partner organizations. We provide the organizations in our network with the data, tools, and support they need to help create a healthy and thriving democracy through a racial equity lens. We advance this work through three national programs: Civic Engagement (voter education, registration and turnout, issue advocacy and constituency engagement), Civic Access (voting rights and election administration), and Civic Representation (census and redistricting).
It’s our collective duty to end the systemic, relentless disenfranchisement targeting Black, Indigenous, Latinx, AAPI, and all communities of color, young adults, LGBTQ people, women, low-income, and all oppressed people. That’s why State Voices works year-round to create a more accessible, inclusive, and representative democracy.
State Voices is seeking a creative social justice champion with experience in digital organizing, campaigns, and tools facilitation to become State Voices’ Senior Digital Technology Manager. The Senior Digital Technology Manager will oversee the day to day management of our Data Certification Program (DCP) Cohorts. DCP is a program to increase the data and technology expertise of women and BIPOC users of the State Voices civic engagement data and tools, namely the State Voices VAN. They will also manage our Spoke texting platform and Freshdesk with an emphasis on providing support to state tables and partners. This position will report to the Deputy Director West of Data & Technology.
The Senior Data Technology Manager will:
- Advise partner organizations on the use of digital tools and assist them in integrating tools into their programs appropriately.
- Provide training and support for the network and partner staff on using digital tools
- Note: Training may be delivered in person or remotely in tandem with the Policy, Communications and State Capacity Building Departments.
- Administer Reach and BallotReady, and other tools for State Voices tables. This includes managing user and security settings, providing technical assistance, and monitoring the use of the system to ensure compliance with state and national policies.
- Identify and champion opportunities to showcase best practices using the tools.
- Support relationships with vendors.
- Administer Litmos Learning Management System (LMS). This includes managing user and security settings, providing technical assistance, and monitoring the use of the system to ensure compliance with state and national policies.
- Advertise DCP, recruit attendees and review registration applications.
- Review and update existing online training modules, as well as support the development of new DCP curriculum for both virtual and in-person DCP cohorts (once safe).
- Support recruitment of State Voices network trainers for virtual and in person training opportunities (once safe).
- Lead program evaluation, implementation, and execution with internal tracking systems and documentation.
- Other duties as assigned.
Strong candidates will possess some, if not all, of the following skills:
- At least two cycles of experience in political, nonprofit, labor, or community organizing.
- Willingness and excitement to foster a welcoming and inclusive environment for DCP participants, both as an individual and in curriculum development.
- Strong attention to detail, innovative thinker, and ability to adapt to changing priorities and deadlines.
- Comfortable working in a diverse community with people of various backgrounds and experiences.
- Candidates must have a willingness and aptitude to seek out and learn new technical skills that will further the mission of DCP and State Voices.
- A demonstrated commitment to racial and gender equity and a record of success working with communities of color, women, low-income people, LGBTQIA individuals, and other historically marginalized communities.
- Experience mentoring, managing, or training is preferred.
- Background in 501c3 work or the desire to work with progressive organizations is encouraged.
- Experience with relational organizing tools like Reach, Outreach Circle or Empower.
- Experience developing training materials and facilitating trainings and workshops, especially those explaining the use of technology and data to non-technical people.
- Demonstrated commitment to racial and gender equity and track record of success
working with communities of color, women, low-income people, LGBTQIA individuals,
and other historically marginalized communities.
- Strong oral and written interpersonal communication skills with the ability use them in-person and remotely
- Demonstrated ability to bring strategic thinking skills, problem-solving abilities, and a systems-oriented work style.
- Proven ability to work independently and collaboratively as part of a teamExperience administering VAN preferred.
- Experience with texting apps like Hustle, Spoke, and GetThru, preferred.
- Experience with CSS and/or HTML preferred.
- Experience with social media, preferred.
- Experience with Freshdesk, preferred.
- Ability to travel within the U.S. as needed once deemed safe
- Send a resume, cover letter, salary requirements to [email protected]
- To ensure your submission is properly routed, use the subject line “Senior Digital Technology Manager.”
- Resumes will be accepted until the position is filled; however, preference will be given to resumes received by August 30, 2021.
- No calls please.
Terms of Employment: Full-time
Compensation: Compensation for this position is $75,000 to $90,000 depending on background and experience, and includes a full benefits package.
Reports To: Deputy Director West of Data & Technology
State Voices is an equal opportunity employer. Qualified individuals are encouraged to apply without regard to race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, age, national origin, marital status, citizenship, disability, veteran status or any other protected characteristic as established under law.